Concern 01
A room stays cold
Cold walls, uneven temperatures or discomfort despite heating.
Possible investigation: Thermal Imaging & Heat Loss Investigations
Enquiries welcome — scope agreed individually
Understand the approachProblems we investigate
Start with what you are experiencing.
You do not need to know whether your issue is caused by insulation, condensation or water ingress before making an enquiry. Describe the symptom, where it occurs and when you first noticed it.
Concern 02
Mould keeps returning
Condensation and mould recurring at corners, ceilings or window reveals.
Possible investigation: Condensation, Mould & Surface Temperature Assessments
Enquiries welcome — scope agreed individually
Understand the approachConcern 03
A damp patch keeps appearing
Staining after rain, moisture by windows or unexplained dampness.
Possible investigation: Targeted Damp & Moisture Ingress Investigations
Enquiries welcome — scope agreed individually
Understand the approachConcern 04
I suspect missing insulation
Unexpected cold areas after insulation or refurbishment work.
Possible investigation: Insulation & Building Fabric Defect Investigations
Enquiries welcome — scope agreed individually
Understand the approachConcern 05
My windows or doors feel draughty
Cold reveals and uncomfortable junctions around openings.
Possible investigation: Window, Door & Junction Investigations
Enquiries welcome — scope agreed individually
Understand the approachConcern 06
Has the repair worked?
An earlier issue needs a defined post-work check.
Possible investigation: Post-Installation & Remedial Verification
Enquiries welcome — scope agreed individually
Understand the approachSimilar symptoms can have different causes. A thermal image or a moisture-meter reading on its own does not establish a diagnosis. Complex or concealed defects may require follow-up tests or another specialist.
Not sure which problem describes yours?
Send a few details and photographs for an initial enquiry review. UK-wide enquiries are welcome.