How it works
A measured approach to a building problem.
The aim is to define the question before choosing a test. Clear scope, suitable conditions and defensible interpretation matter more than the number of thermal photographs collected.
Share the building concern
Tell us where the issue occurs, what changes with weather or heating, how long it has been present and what has already been tried. Photographs and the approximate property location help us review the enquiry.
Agree the investigation scope
A free initial enquiry review is not a diagnosis. Where a paid investigation may be appropriate, the intended areas, necessary equipment, competence, travel, suitable survey conditions, limitations and fee would be agreed in advance.
Observe and measure
An appropriately scoped visit may include relevant construction observations, thermal images, room and surface temperatures, humidity and comparative moisture readings. The methods used depend on the problem and the site conditions.
Explain findings and next steps
A written account would separate measurements and visual observations from potential causes, note uncertainty and identify when further testing or a different specialist is needed.
Survey methods and scope are agreed in advance. A thermal anomaly is not itself proof of a defect. Some surveys require suitable indoor/outdoor temperature differences and stable weather; an inspection may need to be rescheduled if conditions are unsuitable.
What would be included in a report?
See the proposed structure, evidence and limitations before making an enquiry.